Is it possible to create an integration application that will complement the functionality of the Zendesk system and might be used as a commercial product in the future? Absolutely!
Our team implemented an integration application for Zendesk from scratch. At the same time, the system fully met the needs of the customer. To improve readability and reuse of components, a modular structure of components and css-modules for organizing styles was thought out and implemented. We applied our own developments, which reduce the time of writing code when working with Redux and requests to the backend part.
You can find out how our team coped with this task, while saving development time and customer budget! Please follow the link.